Excellence in Management

Driving Results – Without Driving Your Team Crazy

Overview

How would you rate the effectiveness of your management team in building morale and raising productivity? In this highly interactive course, participants will learn how to successfully build employee commitment and involvement, while continuing to fulfill traditional responsibilities for scheduling work, enforcing rules and monitoring progress. Participants will discover ways to leverage key strategies for maintaining discipline and commanding respect - without creating resentment.

Participants Will Learn:· 

	Four critical ways to customize the communication-matching strategy to motivate any team.
	How to build a solution-focused team that will minimize problems and save time.
	Four ways to minimize the "do-it-myself" syndrome
	How to successfully implement the proactive accountability strategy.
	How to overcome two common delegation obstacles that result in underperformance.
	How to leverage the strategy of two-week execution blocks to proactively strengthen team performance.
	How to leverage the robust dialogue strategy to successfully discuss and resolve any team-related problem or issue.
	The “jump-ship” phenomenon – and how to overcome it.
	How to offer feedback in a way that’s comfortable for the manager and the team member.
	How to maintain control over delegated work quality – even when you have low confidence in the person.